Crown Certificate in Travel, Tourism and Airline Studies - Level 3

This course will provide you with the skills and knowledge for all areas of the travel and tourism industry, giving you a wide choice of employment opportunities.

Topics Include:
Crown induction programme
Study Skills
Career goals and preparation
Communication and customer service experiences
Domestic Air Travel
Foreign exchange
Travel insurance
New Zealand tourism industry
Legislation
Telephone sales
Destination New Zealand
Destination Australia
Email & Internet
Produce workplave documents by computer and process payments
Computerised Reservations System (Amadeus)
Travel administraion and accounts
IATA world geography
Domestic and international accommodation
Consumer legislation
Wholesale travel
International air travel regulations
Destination Pacific Islands
Industry guest speakers
Educational Trip

Optional:
Blue Lagoon Cruises Programme
Hong Kong Specialist Programme
Hawaii Tourism Kuhina Programme
Tiare Tahiti Specialist Programme
Marriott Hotel Excellence Programme

Course achievement
Crown Certificate in Travel, Tourism and Airline Studies
Crown Certificate in Destination Australia
National Certificate in Tourism and Travel Core Skills Level Three
National Certificate in Travel Level Three
Amadeus Computerised Reservations Certificate (Internationally recognised)

Optional:
Hong Kong Specialist Certificate (Internationally recognised)
Tiare Tahiti Specialist Certificate (Internationally recognised)
Marriott Hotel Excellence Certificate (Internationally recognised)
Blue Lagoon Cruises Certificate (Internationally recognised)
Hawaii Tourism Kuhina Certificate (Internationally recognised)

Please ask for details of unit standards, levels and credits.