Crown Certificate in Travel and Tourism - Level 3

This course will provide you with the foundation skills to work in the travel and tourism industry.

Topics Include:
Crown induction programme
Study Skills
Career goals and preparation
Communication and customer service experiences
Domestic Air Travel
Foreign exchange
Travel insurance
New Zealand tourism industry
Legislation
Telephone sales
Destination New Zealand
Destination Australia
Email & Internet
Produce workplave documents by computer and process payments
Industry guest speakers

Course achievement:
Crown Certificate in Travel and Tourism
Crown Certificate in Destination Australia
National Certificate in Tourism and Travel Core Skills Level 3

Optional:
Hong Kong Specialist Certificate (Internationally recognised)
Tiare Tahiti Specialist Certificate (Internationally recognised)
Marriott Hotel Excellence Certificate (Internationally recognised)
Blue Lagoon Cruises Certificate (Internationally recognised)
Hawaii Tourism Kuhina Certificate (Internationally recognised)

Please ask for details of unit standards, levels and credits.

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