Crown Certificate International Travel, Tourism and Airline Studies - Level 4

Topics Include:
Crown induction programme
Study Skills
Career goals and preparation
Communication and customer service experiences
Domestic Air Travel
Foreign exchange
Travel insurance
New Zealand tourism industry
Legislation
Telephone sales
Destination New Zealand
Destination Australia
Email & Internet
Produce workplave documents by computer and process payments
Computerised Reservations System (Amadeus)
Travel administraion and accounts
IATA world geography
Domestic and international accommodation
Consumer legislation
Wholesale travel
International air travel regulations
Destination Pacific Islands
Destination USA and Canada
Coach and overland tours
International cruises
Sell tourism and travel products
Construct and ticket airfares using IATA principles
Cabin Crew Ticket online course
Contiki course
Industry guest speakers
Educational Trip
Introductory career options:
1. Flight attendant
2. Hospitality
3. Destination United Kingdom

Course achievement:
Crown Certificate in International Travel, Tourism and Airline Studies
Crown Certificate in Destination Australia
Crown Certificate in International Air Travel
IATA/UFTAA Level One Foundation Diploma (optional) (Internationally recognised)
National Certificate in Tourism and Travel Core Skills Level 3
National Certificate in Travel Level 3
National Certificate in Travel Level 4
IATA International Fares and Ticketing Certificate (Internationally recognised)
Amadeus Computerised Reservations Certificate (Internationally recognised)
Contiki Certificate (Internationally recognised)
Cabin Crew Ticket Diploma (Internationally recognised)

Optional:
Blue Lagoon Cruises Programme
Hong Kong Specialist Programme
Hawaii Tourism Kuhina Programme
Tiare Tahiti Specialist Programme
Marriott Hotel Excellence Programme

Please ask for details of unit standards, levels and credits.