Crown Certificate in International Hospitality Food and Beverage Service - Level 3

This course will provide you with the skills and knowledge you need to work in the dynamic hospitality industry including skills in food service, beverage service, wine service and operational skills.

  • Qualification Number: CI 435
  • Level: 3

Topics Include:
Crown induction programme
Study skills
Employment law
Personal presentation
Commercial food costs and portion control
Food and beverage stock control
Food safety and hazards
Sale of Liquor Act
Host responsibility
Alcoholic and non-alcoholic beverages
New Zealand wines and wine producers
Viticulture
Wine making and wine evaluation
Imported wines
Liqueurs and hot alcoholic beverages
Cocktails
Beer service, heritage, styles and flavours
Nutrition
Introduction to food and beverage management
International menu knowledge
Culinary products and terms
Matching food and beverage
International menu knowledge
Barista and coffee modules
Food service styles and menu types
Reservations for food and beverage service
Advanced restaurant service and selling skills
Commercial functions
Silver service
The art of dining
Handling complaints
Hospitality security
Industry guest speakers
Industry visits
One week introductory career options: (1) Flight Attendant or (2) Hospitality or (3) Destination United Kingdom

Course achievement:
Crown Certificate in International Hospitality (Food and Beverage Service)
London City and Guilds International Diploma in Food and Beverage Service (Internationally recognised)
National Certificate in Hospitality Food and Beverage Service Level Three

Please ask for details of unit standards, levels and credits.