Crown Certificate in International Hospitality Food and Beverage Service - Level 3

Topics include:
Coffee knowledge, Espresso coffee preparation and presentation, Barista training, Food safety, Personal presentation, Handling complaints, Advanced restaurant service, Maintaining rooms and providing service for functions, Taking orders and payments, Sales and service, Sale of liquor, Host responsibility, Knowledge of food contamination hazards, Handling customer complaints, Sales and service, Food and beverage service, Buffet service, Creating a responsible drinking environment, Beverage sales and service skills, Alcoholic and non-alcoholic beverages and beverage service equipment, Cocktails, Beer service and knowledge, Viticulture, wine making and wine evaluation and service, Practical training in the Crown Café

Course achievement:
Crown Certificate in International Hospitality (Food and Beverage Service)
London City and Guilds International Diploma of Food & Beverage Service
National Certificate in Hospitality Food and Beverage Service Level Three (Cafés, Bars & Clubs, Restaurant Service and Functions Service Strands).

Please ask for details of unit standards, levels and credits.